At macramebyus.store, we are committed to delivering your handcrafted items with care and efficiency.
1. Processing Time
All orders are handmade and carefully prepared. Please allow 1–3 business days for order processing before shipment.
2. Shipping Methods & Carriers
We ship via trusted carriers such as USPS, UPS, or FedEx depending on your location and order size.
3. Estimated Delivery Times
- United States: 3–7 business days
- International Orders: 7–21 business days (depending on country and customs processing)
Delivery times are estimates and may vary due to weather, holidays, or postal delays.
4. Shipping Rates
- U.S. Orders $36.01 and over: 25% of total order value
- U.S. Orders $36.00 or less: Flat rate $9 shipping
- International shipping: Calculated at checkout based on destination and weight
5. Sales Tax
A 12% sales tax is applied to all U.S. orders and is automatically calculated at checkout based on billing address.
6. Shipping Origin
We ship most orders from our U.S. warehouse:
📦 402 John Dodd Rd, Spartanburg, SC 29303
7. Holiday Shipping Policy
During peak seasons (e.g., Christmas, New Year, Mother’s Day), please expect longer processing and delivery times due to high volume.
We recommend placing your order at least 7–10 business days in advance to ensure on-time delivery.
Expedited shipping may be available at an additional cost.
8. Tracking Your Order
A tracking number will be sent to your email once your order has shipped. You can track it using the carrier’s official website.
9. Shipping Support
For any questions regarding your shipment, please contact us at:
📧 Contact@macramebyus.store